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iPhone 5 purple haze on photos is 'normal' says Apple support

Purple haze plaguing iPhone 5 photos is 'normal' according to Apple Support

By Anthony Garreffa on Oct 2, 2012 06:26 am CDT - 0 mins, 56 secs reading time

If you've got an iPhone 5 and have snapped some photos with the camera on it, you may have noticed a very annoying purple haze on some of your shots. Well, don't worry because according to Apple Support, that is "normal behavior" for the iPhone 5's camera.


Yes, normal - as in, it's meant to happen and you shouldn't be worried about it. Gizmodo reader Matt Van Gastel had a response from the Apple Support team, where they said:

Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5′s camera.

Now, this is one of the biggest tech releases of all time, and with Apple having close to OCD when it comes to getting everything right, it seems they really missed the mark this time. Not only is Maps a catastrophe for the company, where they've even publically apologized - but now their support team is acknowledging the camera issues, and saying it's part of the design.

Anthony Garreffa

ABOUT THE AUTHOR - Anthony Garreffa

Anthony is a long time PC enthusiast with a passion of hate for games to be built around consoles. With FPS gaming since the pre-Quake days, where you were insulted if you used a mouse to aim, he has been addicted to gaming and hardware ever since. Working in IT retail for 10 years gave him great experience with high-end, custom-built PCs. His addiction to GPU technology is unwavering, and with next-gen NVIDIA GPUs about to launch alongside 4K 144Hz HDR G-Sync gaming monitors and BFGDs (65-inch 4K 120Hz HDR G-Sync TVs) there has never been a time to be more excited about technology.


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