Western Digital in a strange move, has cut the warranty of Caviar Blue, Caviar Green and Scorpio Blue drives from three to two years. Channel partners received a letter from SelectWD explaining the news, where it is said that Caviar Black and Scorpio Black drives will still receive five-year warranties.
The SelectWD letter says:
This new warranty policy will be effective for drives shipped from January 2nd, 2012. It is important that you take a moment to update your website(s) and collateral to reflect this change for effected drives shipped after January 1st, 2012.
All drives shipped to distributors prior to Jan. 2nd 2012 will retain the current warranty terms. Because of existing inventory in the distribution channel there will be a short period of time when some drives with a 3-year warranty will be sold at the same time as drives with a 2-year warranty.
If you have any doubt about the warranty of a drive you purchased, you can go to support.wdc.com, select Warranty and RMA Services and proceed to the Warranty Check page.
The letter does add, "In the near future we will be unveiling an extended warranty offering with special pricing."
One would think during this flood crisis, HDD manufacturers would be busting their necks trying to keep business and not cut warranties down.
- >> NEXT STORY: Seagate follow WD in warranty cuts, goes one step further
- << PREVIOUS STORY: Sony's PlayStation Vita launches