iPhone 4 recall "inevitable" according to PR experts
With the release by Consumer Reports stating that the iPhone 4 antenna issues are hardware related as well as the other problems plaguing the iPhone 4, many are wondering when Apple is going to take a hard look at what to do about the situation. Public relations experts spoken to by CultofMac.com seem to have a similar take: a hardware recall may be in order.
"Apple will be forced to do a recall of this product," said Professor Matthew Seeger, an expert in crisis communication. "It's critically important. The brand image is the most important thing Apple has. This is potentially devastating."
Apple's foot dragging and spinning on the issue have reminded some of the hit Toyota took for the mishandling of the problems the Prius had with its braking system, although no one is saying this is in the same league dangerwise. Toyota ended up taking a serious PR hit and recalling over 10 million vehicles.
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NZXT site hacked; assuring customers they are still in business
People trying to browse the NZXT site last night as well as those subscribed to the NZXT newsletter got an awful surprise when a letter was released stating that NZXT was going out of business. This was an attack on their site in which hackers infiltrated the site and changed product warranties, deleted products and banners, and even sent out a newsletter stating that NZXT was going out of business.
The folks at NZXT have since booted the hackers, cleaned up the site and have assured us that NZXT is still going strong and plan to continue business as usual. Here's the official statement from Johnny Hou, Product Manager and Co-Founder of NZXT:
To our friends and loyal customers in the PC enthusiast community,
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Samsung Galaxy Beam first projector equipped Android Phone
Another Android phone getting ready to hit shelves isn't usually huge news, but a phone equipped with a projector is definitely exciting. Singapore has dibs on the Samsung Galaxy Beam, the first projector equipped phone which will be available from StarHub on July 17th.
The Beam, which was originally dubbed "Halo" when unveiled at the Mobile World Congress, sports a lot of the usual features from new Android phones: 3.7" Super AMOLED display, Android 2.1 onboard with 2.2 a possibility soon, an 8mp camera, WiFI, and Bluetooth. But the pico projector is the big selling point; a Texas Instruments powered DLP setup that can put up an image on a wall from about 50 inches away. In a dark area, the lens can show a video or image 800 by 400 pixels and has enough lumens to throw a vivid 60-inch image onto a wall.
Availability outside Singapore is still up in the air at this point, but one can only believe that this will be the start of this tech invading smartphones and helping them become the only device you ever need to carry with you.
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iPhone 4 shows too many signal bars; Apple 'stunned'
It seems that the real reason has been found behind he iPhone 4's "losing bars" problem: a "totally wrong" formula to show how many bars of signal strength they are getting. This is the reason Apple has stated behind the large signal strength drop shown by holding the phone on the antenna.
Most sites, including Tweaktown, reported a couple of days ago the Anandtech report on the formula woes of the iPhone 4's antenna drop due to the formula used to show the signal strength on the display and the problems that it could cause. "Their big drop in bars is because their high bars were never real in the first place," the company said in a statement.
Apple has stated that a free software update, which will remedy this problem as well as make the bars taller and easier to see, will be made available in the coming weeks.
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Losing bars on the iPhone 4 about more than just "holding it wrong"
By now everyone's heard of the infamous iPhone 4 antenna problem. Holding the phone the wrong way can eat up your bars and make you drop calls, right? Well, it kinda depends.
The guys at Anandtech took a deep look into the iPhone 4 and its many issues and grabbed some interesting information. Holding the phone "the wrong way" can reduce your signal an average of about 20dB. The chart above shows the signal strength in dB of the bars shown on the screen. With a difference of 40dB between 5 bars and 4 bars, in a full strength area you're not likely to see a dip in the bars shown. Due to the logarithmic function of the bar system though, the difference between four bars and zero bars is only 23 dB. That makes the antenna issue a lot more prevalent in areas where your service isn't exactly the strongest.
The on-screen bar display may be tweaked in a future iOS update, maybe even the one reportedly coming next week. The iPhone 4 is still reportedly better than previous generations at holding onto calls even with the grumbling about the antenna issue. Apple has stated that "this iPhone gets the best cellular reception yet, even though measured signal is lower than the 3GS." This doesn't erase the fact that having to hold the phone a certain way to be sure to hold on to calls is ridiculous, and here's hoping Apple can find a fix for it.
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iPhone coming to Verizon in January according to sources
The "will the iPhone come to Verizon?" swing has come back towards to side of it happening according to a Bloomberg report. Two sources, who preferred to remain anonymous due to the information not being officially released, stated that the iPhone will be available from Verizon in January.
The iPhone has been an AT&T exclusive device since its inception in 2007, but that seems to be coming to an end sooner rather than later if all of the rumblings are true. UBS AG analyst John Hodulik, who estimates Verizon customers could buy 3 million iPhones a quarter, stated: "Apple is going to dramatically increase the number of devices it sells in the U.S. when exclusivity at AT&T ends. It's hard to ignore the quality issues that AT&T has faced."
While this would obviously be a large coup for Verizon, I can only wonder how Apple would be able to keep up with the demand that multiple carriers would have. The iPhone sold out in the preorder stage as an AT&T exclusive; they would have to make some major adjustments to keep up with the estimated demand. All of those who have only stayed away from the iPhone due to disliking AT&T can hopefully take some comfort in this report, at least until something comes along to swing the possibility to "not happening."
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iPhone 4 made available at AT&T stores today
The iPhone 4 went on sale in AT&T stores today, at least for an hour or so. It seems all of the launch day gripes about reception and funky screens did not deter many as tons of people stood in line hours before stores opened to get their hands on Apple's latest toy.
At&T stores only sold iPhone 4s to fill preorders on last Thursday's launch day. People in lines were also given the option to get on a list for an iPhone 4 after more shipments were received, since in store supplies were gone from 30-60 minutes after opening for most stores. Fom some of the quotes reportedly taken from people standing in line, customers were willing to put aside some differences to lay their hands on the device.
"At this point I might as well wait. I really love the design of the Apple product. But it's just ironic that I am waiting at an AT&T store where I've received the worst customer service," said loyal Apple fan Dave Norfleet-Vilaro. Stefani Bennett, when asked about the reception issues that were reportedly plaguing the iPhone 4, replied, "It's not that big of a deal. I've always had crappy reception with my iPhones. I'll just get the bumper. It looks a little tacky, but if I have to, I'll buy it."
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Froyo coming to the EVO 4G, but not to the Hero or the Moment
An announcement on the Sprint blog this morning had a "good news, bad news" kind of feel to it. Sprint officially stated that Android 2.2, known as Froyo, will be coming to their flagship phone the EVO 4G "in the near future." Not all was joyous though as two of their more popular models, the HTC Hero and the Samsung Moment, will be left out of the Froyo goodness. This most likely means Android 2.1 will be the last update for these phones.
The blog states that "With the Android 2.2 upgrade, customers can expect improvements to include the following benefits: updates to user interface, improved EAS Support, improved browser performance, including Flash 10x Support, voice dialing over Bluetooth and application storage on external memory." Also stated is that any future devices launched with Android 2.1 will get updates to Froyo.
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Android apps removed by Google for security reasons
Google has had to remove several apps remotely from Android phones and from the Android Market for what they have deemed "security concerns." Via the Android Developers blog, Google's Android Security Lead Rich Cannings offered the following explanation:
"In cases where users may have installed a malicious application that poses a threat, we've also developed technologies and processes to remotely remove an installed application from devices. If an application is removed in this way, users will receive a notification on their phone."
Google apparently came across a couple of apps that, in their words, "intentionally misrepresented their purpose in order to encourage user downloads, but they were not designed to be used maliciously, and did not have permission to access private data - or system resources beyond permission." The publisher removed the app from the store, but Google had to remotely remove the app from any phone that had downloaded it.
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Hulu Plus could soon be announced for Playstation 3
There are rumblings out there that Hulu may be bringing a premium service to the Web and the Playstation 3. "Hulu Plus," a $9.95 US based subscription service that could offer a larger catalog of shows han he free Hulu service, was originally expected to be announced for Xbox Live at E3, but according to a Bloomberg report Sony could be ready to announce Hulu for the Playstation 3 as early as next week. A beta version of Hulu Plus could surface somewhere around the same time.
Hulu Plus, which could also make a mobile debut for the iPad as well as the Xbox, would offer the service to users with the single subscription price for any compatible device. CBS, Viacom, and Time Warner are said to be in discussions with hulu abut bringing shows to this premium service, and if the subscription gets big enough, it could be enough to convince some to ditch their cable or satellite service altogether.
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