How flexible should big names like Activision be in regards to lootboxes? Do they have to be willing to bend in public favor to appease CoD WWII gamers, or do they continue doing business as usual? If they care about image and active user numbers, typically the former.
"Right, [they do need to listen to fans]. I think Activision tested the waters with Overwatch, and I don't hear a lot of people complaining about lootboxes in Overwatch because they provide new content for the game. And they're also not mandatory in order to play the game," Elena said. Microtransactions that are cosmetic in nature are often seen as acceptable, and games like Overwatch and Path of Exile embrace these models versus offering piecemeal or lootbox-based items that have tangible affects on gameplay.
"It all comes down to how well they can balance the content they offer in-game versus that in lootboxes [cosmetics can help]. They have to ensure their fans can be forgiving if they don't get it right at once. At this point we'll have to wait to see what Activision does with CoD WWII and how the game works long-term."
SuperData also provided their predictions on Activision's fiscal Q4'17 earnings in the digital games segment. The firm expects revenues to jump by 20% year-over-year, and expects Call of Duty WWII to sell about 3 million units in the month of November alone.
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