QNAP's TS-869 Pro improves upon the 859 Pro we reviewed last year and is a good small to medium size office NAS server. If you plan on using several of the built-in or add-on applications or have several users hitting the NAS at one time we'd strongly suggest increasing the amount of DRAM in the unit. The TS-869 Pro ships with only 1GB and can scale to 3GB so an additional 2GB is needed to achieve maximum capacity. These RAM sticks can be purchased for as low as $11 at Newegg. For such a low sum we really can't complain about the added expense, but we do wonder why QNAP didn't load 3GB in the unit from the factory.
The QNAP TS-869 Pro is a very quiet NAS. It's so quiet you could easily place the unit on your desk or close to your work area without interruption. The dual 120mm fans also keep the NAS and the drives inside cool without making a disturbance.
The real beauty of the TS-869 Pro is in the software. The menu system is easy to follow and within seconds your NAS is configured and working exactly how you want it. Prior to writing this page I browsed the QNAP Forums to see what add-on packages were being developed and the list was massive. These will eventually join the large number of already supported applications that run on the TS-869 Pro. QNAP recently included a number of new features in the new 3.7 firmware update. The 3.7 update also increased performance redundant RAID arrays.
We managed to find the QNAP TS-869 Pro online for less than $1100 in the US. The price is very competitive with other 8-bay NAS units on the market, even though without QNAP's many robust hardware and software features.
All things considered we really like the TS-869 Pro, even how it ships from QNAP with just 1GB of DRAM. Upgrading the unit to 3GB will increase performance and the number of applications you can run on the system while increasing your workgroups user experience.