We reported about the issues with some Xbox One consoles and their Blu-ray issues, but Microsoft is quickly jumping into damage control mode, offering anyone with a broken Xbox One free games.
If you're one of these people, you can ring up Microsoft customer support, and get a free game through the Xbox One exchange program. You'll receive a digital code for one of 4 games: Dead Rising 3, Forza Motorsport 5, Ryse, or Zoo Tycoon. Not too bad at all, isn't it? If you're experiencing issues with the Blu-ray drive on your Xbox One, get onto that free game deal, now!
The Xbox One's Upload Studio is an app that allows you to upload video clips of your game footage and according to some reports some users are losing Xbox Live privileges due to the profanity used in their videos. Some have reportedly lost privileges to Skype and other apps, and according to Microsoft the excessive profanity in videos can result you in getting some or all of your privileges taken. These bans are temporary and non-permanent; users aren't getting banned from gaming. Just Kinect related apps and in most cases just the Upload Studio.
Microsoft's statement: "To be clear, the Xbox Live Policy & Enforcement team does not monitor direct peer-to-peer communications like Skype chats and calls. Also, we take Code of Conduct moderation via Upload Studio very seriously. We want a clean, safe and fun environment for all users. Excessive profanity as well as other Code of Conduct violations will be enforced upon and result in suspension of some or all privileges on Xbox Live. We remain committed to preserving and promoting a safe, secure and enjoyable experience for all of our Xbox Live members."
There is no official announcement or release date for the PlayStation 4 and PlayStation Vita "Ultimate Edition Bundle" but Sony's senior product manager; Ben Law mentioned a few days ago to MCV that the Ultimate Edition Bundle will be at retailers this holiday season before Christmas, more than likely early December.
The Ultimate Edition Bundle will come with the PlayStation 4, a Dualshock 4 controller, mono in ear mic, the PlayStation Vita, and in the leaked promo picture it looks like it will also be coming with a memory card for the Vita.
Microsoft has over 1 million Xbox Ones in the wild, but it looks like some of these next-gen consoles are having issues with the internal Blu-ray drive. Problem is, Microsoft has no solution just yet.
The problematic Xbox Ones are seeing a bad grinding sound when the Xbox Ones Blu-ray drive attempts to read discs. The other issue is, we don't know how many Xbox One units have been affected. Kotaku reported the issue earlier on this evening, seeing over 100 people e-mail them, with the problem on their Xbox One unit, or knowing someone with the issue.
Microsoft's launch of the Xbox One has seen 1 million consoles fly out the door, with the company calling it the "biggest launch in Xbox history". The Xbox One launched in 13 markets across the world, including the United States, Australia, parts of Europe and South America.
Yusuf Mehdi, Corporate Vice President of Marketing and Strategy at Xbox, said in a statement: "We are humbled and grateful for the excitement of Xbox fans around the world. Seeing thousands of excited fans lined up to get their Xbox One and their love for gaming was truly a special moment for everyone on the Xbox team. We are working hard to create more Xbox One consoles and look forward to fulfilling holiday gift wishes this season."
We know that Sony sold 1 million PlayStation 4s in the first 24 hours of it being launched, but it is a more impressive number considering it was only in the US and Canada. This is a more impressive number, at least to me, because it's just two markets, and not the many more that Microsoft launched the Xbox One in.
Yesterday we saw iFixit tear down Microsoft's next-gen gaming console, the Xbox One, and today the company is continuing the series by tearing down the new Kinect sensor. As a electronic hobbyist this is the teardown that I have been waiting for, and with the sensors new high-resolution capabilities, I can not wait to see it hacked!
Unlike the Xbox One, the Kinect is held together by screws which are hiding under labels, and a screwdriver makes quick work of opening up the case. When the Kinect is first opened up, you can see several optical sensors, and what appears to be an array of three high-intensity IR Blasters.
Also pictured is the large camera with what appears to me a mechanical focusing system. Interestingly enough, the Kinect now packed enough power that a Fan is required to keep things nice and cool, and I bet this has something to do with its sensors always being activated awaiting commands from the user. It also appears that the entire internal frame is being used as one giant heat sink to help aid in cooling. Unfortunately, the Kinect earned a repairibility score of just 6 out of 10 due to so many permanently affixed and propriety parts.
The optical output for the Xbox One will only play stereo through headsets at launch. Albert Panello Microsoft Director of product planning comments in a NeoGAF thread that full Dolby Digital support will be available post launch. Although Panello does not specify any sort of release date for the update. Unfortunately users that are accustomed to using Turtle Beach, Tritton, or any other expensive headset will have to deal with having stereo for the time being.
Microsoft Director of Product Planning Albert Panello in a NeoGAF thread: "Dolby Digital is coming post launch. This was a SW scheduling issue pure and simple, and I know people are disappointed, but we will have it. Anyone with an HDMI receiver should be fine, as we pass the uncompressed 5.1 and 7.1 through HDMI as well as DTS. Even if you have a Dolby only HDMI receiver, you will still get 5.1 or 7.1 sound since those receivers should accept uncompressed surround. For the Dolby only headsets, my understanding is that these will work but you will only get stereo audio since we only pass Stereo and DTS through the optical port. I have not tested this myself, but I'm told it works. Regardless, I understand this is an inconvenience, but again we're going to have Dolby coming."
With the Xbox One officially launching in New Zealand today, it was only a matter of time before the guys and gals over at iFixit got their hands on the next-gen console. The team from iFixit were on hand at the official Xbox launch party in New Zealand and managed to obtain an official Day One special edition console to tear down.
Unfortunately Microsoft chose not to hide any screws under the rubber feet and the team had to look elsewhere on how to begin the disassembly process. The Xbox One is disassembled by first removing the plastic grill much in the way one has to disassemble the Xbox 360. Once the Grill is removed, only a few plastic clips remain to hold things together.
Inside the Xbox One, the PCB and other internals are shielded inside a metal cover which is easily removed by extracting a few screws. Once the cover is removed the Blu-ray drive, cooling fan, and cooler are all prominently visible. The hard drive is also unveiled at this point and it appears to be a Samsung Spinpoint M8 ST500LM012 500 GB 5400 RPM with 8MB Cache SATA II 3.0Gb/s hard drive. With a form factor of 2.5-inches, this could easily be replaced with a large capacity SSD. You would void your warranty, so keep that in mind if you decide to tear down your Xbox One.
According to IHS iSuppli, the components and assembly costs associated with Sony's PlayStation 4 console, sums up at around $381. This it thanks to two expensive parts of the PS4, the first being the AMD-designed APU, which costs $100.
The second part, is the 8GB of GDDR5 RAM in the PS4, which costs around $88. These two parts make up approximately $188 of the $381, which is over half the cost of the next-gen console. The 500GB HDD costs around $37, the Blu-ray drive comes in at $28, and the controller is just $18. Of course, this is just pure costs, without any of what sells it: marketing.
We also have to take into consideration the R&D for the console, advertising, shipping costs, and a whole lot more. At least this time, Sony isn't losing hundreds of dollars per console, like it did with the PS3.
The PlayStation 4 was released last Friday in the US. There have been a few issues users have been running into, such as HDMI problems, bricked consoles, and the troublesome blue light issues. Sony says that 1% (10,000) of their PlayStation 4 units have been affected. A Sony representative speaks with IGN and assures that Sony is working on getting users their replacement PlayStation 4 units. Although that's 10,000 unhappy customers, 10,000 out of a million units isn't too bad. Sony's representative also mentions that the rumor of replacement consoles being shipped in 2014 is false, and that customer support is immediately replacing units with expedited shipping.
Sony representative speaking with IGN: "We understand the frustration of consumers that have had a problem and are working with them and our retail partners to help troubleshoot issues and ensure affected units are exchanged. Rumors' online stating that PlayStation customer service is informing people that it will take six weeks to get a replacement unit. Those rumors are false. Our customer support team is exchanging units with new replacements immediately and with expedited shipping."
We've been covering the PS4 as much as can here at TweakTown, but it looks like some keen shoppers have been slapping down their plastic over at eBay for the next-gen console, with over 10,000 consoles sold over the launch weekend alone.
Retailers (who sell over eBay as well as in-store) and some everyday people (who bought the PS4 and re-sold it on eBay) accounted for over 10,000 PS4s to be sold over the weekend just gone. eBay has said that "more than two PS4s [were] sold on eBay every minute." That is an insane number of PS4s over a 48-hour period!
Tested has some interesting results for the world, where it has tested the PS4s internal HDD against a Samsung-built SSD, and a hybrid 1TB drive. Check out the video below.
As you can see, the SSD isn't that much faster than the hybrid drive - which is much cheaper, and much bigger - but the stock drive is slow as hell. Something I noticed is that loading games on the PS4 seems to take forever, but I'm comparing this to my all-SSD PC. Maybe it's the PS4 OS that needs some work.
So, as you can see, it looks like a hybrid HDD is the way to go.
One last chance to pre-order your Xbox One! Amazon will be releasing a last batch of Xbox Ones tomorrow morning on the 20th at 8am Eastern time/5am Pacific time. Amazon mentions supplies will be limited. Amazon's one click pay option will come in handy here, so make sure you have it set up because it might just be a race of who hit the buy button the quickest.
Games shouldn't be a problem, many retailers have most titles and accessories for the Xbox One available for purchase right now and they shouldn't be short in demand. If you're lucky enough to get your hands on a Xbox One from Amazon's last batch your console should be at your doorstep on launch day, Friday the 22nd.
Microsoft announced that the Twitch live game streaming feature won't be available at launch. It will be delayed until "the first part of 2014." Sony's PlayStation 4 has had Twitch since launch. The people at Microsoft are saying they are working on it so it can meet expectations of the community. Although there will be a delay for the Xbox One version, it will however support instant switching and you will be able to use Twitch with the Xbox One's Snap feature.
Xbox Wire Blog: "We know the ability to instantly broadcast gameplay is something the gaming community is excited about, and we are too. We are working to ensure the initial Twitch on Xbox One broadcasting experience meets the expectations of the Twitch community, so while this feature won't be available right away, we'll let you know as soon as it is ready. Our goal is to deliver it during the first part of 2014."
Today Microsoft began rolling out its new Xbox One compatible SmartGlass app for Windows Phones. While most of the existing SmartGlass App features are present, there are just as many new Xbox One exclusive features in the new app. Xbox One users can now control which apps they snap to the Xbox One screen directly from their Windows Phone.
Additionally, new features such as the Xbox Live activity feed, a new menu section, and even a home section that lets you quickly access pins is available. A new setting in the app will also allow users to prevent their phone from locking while the app is open, thus preventing the phones screen from going dark while gaming and using your phone as an accessory. Microsoft did not elaborate as to why they chose to release a separate Xbox One version of the app, but I suspect it is due to API incompatibilities.
Two men have been shot, one fatally, over a PlayStation 4 sale that went bad. The event happened in Orlando, Florida, with police confirming Emmanuel Johnson, had agreed to meet a man outside Orlando police HQ at 4:30pm to buy his PS4.
Well, the location was changed at the last minute, and Johnson ended up dying from his gunshot wound. It's a sad story, especially over something that is worth $399, and a life has been lost. It is the first PS4 robbery, and unfortunately, it most likely will not be the last.
Many of those who bought PlayStation 4 consoles early are experiencing frequent and sometimes system bricking errors, and today we are learning that replacement systems will not be arriving until 2014. Call it sabotage, an acceptable margin of failure, or poor design, the fact still stands that many PlayStation 4 owners will have to wait months to get their consoles replaced.
The issues range from poor thermal dissipation which leads to overheating, while other reports suggest a red-ring-of-death type event where the PS4 will fail to boot, and will flash the status LEDs indicating an error. While this is common for the first devices off the assembly line, the true cause could be much more nefarious and could involve internal sabotage at the time of manufacture.
A report from Geek.com says that Sony is now telling customers that replacement PS4 units will not be available for shipping until February . If you purchased your dead PS4 from Amazon.com and opted for the extended warranty, then you could get your replacement console as early as January 2014, but you should expect to wait until Feburary like everyone else. Best Buy and GameStop also could see replacement units arrive as early as January, but that is still up in the air as well.
Sony released the PlayStation 4 last Friday on the 15th. Users are reporting a few issues with the console such as the HDMI problems and some consoles are arriving bricked or have a blinking blue light. Sony has a support thread up on their forums to help users that have got this problem.
Sony has not pointed out what is causing the issue, their posts on the Sony forums are listed as "no video/audio output" "console powering off after blinking blue light" and "blue indicator light blinking" The Issue might be caused by TVs not being compatible or not being up to date on their firmware, according to Sony. Currently 40% of Amazon reviews are a one star for the PlayStation 4. Sony says they will be replacing all the affected consoles.
One million times $399 is a cool $400 million or so, which is the amount of money Sony made in the first 24 hours of the PlayStation 4 being on sale. The 1 million PS4 units are only counted from the US and Canada launches, so this number should skyrocket in the coming weeks.
Sony estimates that as the PS4 launches in more territories, that number should reach around 3 million before the New Year is here. By March 2014, the Japanese electronics giant wants to hit 5 million, which I don't see being a problem at all. President of Sony's game division, Jack Tretton, has said: "This is a marathon, not a sprint, but getting out to a nice start is a good thing. That hurdle has been cleared. We're very, very confident we're in great shape."
Normally I wouldn't like to write about porn in my news, but hey - the porn industry defines what medium is going to come in next, like it did with VHS, DVD, and Blu-ray. But, it looks like the PS4 is the system of choice for Pornhub, and this could be a big, big thing.
Pornhub is the first porn site to completely support the PS4, and it could be a big tipping point against the Xbox One. The porn site already supports the Nintendo Wii U, but what about Microsoft? It might not support the Xbox One, but I'm sure we'll see support, especially considering the Xbox One is more of a multimedia entertainment unit, versus the PS4 being a pure games console, with other content on the side.
What I want to know is: will it include trophy and achievement support...
There are some PS4s in the wild that are experiencing issues, with some of them just not working at all, but to Sony, this seems like it's no big problem at all, because it represents 0.4% of all PS4s sold so far. Sony has said:
A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.
There have been several problems reported, which leads us to believe there isn't a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .04% of shipped units to date, which is within our expectations for a new product introduction.