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Long delays for Dell battery replacements?

| Posted: Aug 16, 2006 8:05 am

As most of you will probably know by now, Dell announced that they are recalling over 4 million of their notebook batteries because they could possible cause a fire. As a user of a Dell XPS Gen 2 notebook, I went over to the Dell replacement battery website and checked out if my notebook was one with a bad egg. Sure enough, it was.

 

I should receive my replacement battery within 20 days (all expenses covered by Dell including return shipping of my faulty battery) but some people will have to wait up till 75 days to receive a placement, as reported by DailyTech, here.

 

 

For me, it wouldn't be such a big deal to wait so long. I use my Dell notebook as a Desktop Replacement (DTR) and it never leaves my desk, so using AC power is not a big deal. Although as a precaution, I removed the battery from my notebook just in case. However, for users who actually use their notebook as a portable computer, it's surely going to cause some headaches. Of course, you can take the risk and continue to use your battery but taking risks shouldn't be necessary and of course we do not advise Dell notebook owners to continue using their faulty batteries.

 

If you are unsure of the whole Dell faulty battery scenario, head on over to DailyTech for all the details - they're covering it well.

 

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