Razer has had yet another cloud storage server failure, the second in March, with Razer peripheral owners forced back to their default settings - yes, everyone - all across the world.
The server outage happened over the weekend, when millions of gamers are you know - gaming. The profiles are stored both on the cloud, and on your local machine - but as TechPowerUp notes, you'll need to "use a XML editing hack to get the software in offline mode to make it actually use the local profile on your machine. Otherwise, the software prefers to just go to defaults and give the end-user an arguably irritable situation".
One of the TPU readers said that Razer lets you create "Tournament Mode" drivers, which makes an offline installer with your driver and profile in one spot. Razer doesn't advertise this, but with two cloud server outages and profile wipes in a month... I'd recommend doing this.