Technology content trusted in North America and globally since 1999
7,436 Reviews & Articles | 54,584 News Posts

Samsung US boss apologies on video about Note 7 issues

President of Samsung US apologizes for Galaxy Note 7 issues on video
By: Anthony Garreffa | Mobile Devices, Tablets & Phones News | Posted: Sep 17, 2016 4:24 am

If there's one thing you can say about Samsung over the Galaxy Note 7 battery problems, its global recall and then the intervention of the US government with an official recall, is that the company is handling it in a great way.

 

 

Samsung Electronics America President and COO, Tim Baxter, recently took to a video apologizing about the battery problems on the Note 7 smartphone. The video reiterates all of the issues, and that Note 7 owners should immediately stop using their smartphone, turn it off and return it.

 

Baxter notes that new Note 7 without the battery fault will be in stock "no later than September 21", which is next Wednesday. Personally, I'm still using my Note 7 like usual with no change, and it's fine. It's a damn good phone, and I really don't want to have to return it. Sigh.

 

samsung-boss-apologies-video-note-7-issues_02

NEWS SOURCES:Androidpolice.com

Related Tags

Got an opinion on this news? Post a comment below!
loading