Two months ago, the New York Times published an expose on the work environment at Amazon, which it described as "brusing" from the get go, before detailing extremely long hours, annual staff cullings, and employees crying in the office, among other things.
Now, Amazon's Senior Vice President for Global Corporate Affairs Jay Carney has hit back, criticizing the piece as poor journalism (it should be noted Carney spent two decades as a reporter for Time, and has served as White House Press Secretary).
The jist of Carney's position is that the sources are not credible (one, he says, later resigned when confronted with evidence of him attempting to defraud and conceal vendors, and another later clarified her long hours were self-imposed), and they were lied to about how the piece would turn out (nuanced versus what he feels is sensationalist).
Amazon reached out to the Times weeks ago in an attempt to rectify the situation, but nothing has changed, so they're taking it upon themselves now with this response.
This is certainly damage control and as such should be taken with a grain of salt, but it also demands the same of the original piece.