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Fitbit refutes accusations new Charge design causing skin irritation

The first Fitbit Force left owners frustrated, as they suffered skin irritation from its design and materials - but those problems are resolved
By: Michael Hatamoto | Wearable Computing News | Posted: Dec 16, 2014 7:38 pm

Fitbit denies the materials that compose its Charge fitness wearables are behind reports of skin irritation. Fitbit has told customers they shouldn't be worried about Charge, with a small number out of thousands users complaining of any skin irritation - but after a large number of reports related to the company's Force, there is increased concern.




The Force wearable was held together with an adhesive that was behind the wearable discomfort, but Fitbit switched things up and started using screws to hold the housing and band together.


"The reactions we are seeing with Charge are not uncommon with jewelry or wearable devices that stay in contact with the skin for extended periods," Fitbit said in a statement to TODAY. "According to our consulting dermatologists, they are likely from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin and should resolve quickly when users take a break from the device, usually within hours or days."


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