If you check for your local police department on Twitter, Facebook or some other social media platform, it's likely you can find them being relatively active. Law enforcement officers are able to communicate with citizens in an informal manner, while also receiving tips and information regarding local activities. In fact, 82 percent of recent survey respondents think digital tools assist in improving police services, while 79 percent would choose digital interaction over face-to-face communications.
"Social media has been called by some the 21st-century method of walking the beat and interacting with citizens to gain the information needed by police to keep the community safe and solve crime," said Glenn Springfield, the Ouachita Parish Sheriff's Office public information officer. "People are so much more comfortable using their computing, staying behind their screen and not having to talk to somebody. Some people are shy and don't want to call the police."
In addition to interacting with citizens interacting with police via social media, don't be surprised if the local police agencies are more proactive in tracking social media. Keeping active on the Internet allows law enforcement to be more proactive while collecting information for investigations.