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Microsoft replacing Xbox One units to customers with loud consoles

A small number of Xbox One owners don't appreciate abnormally loud consoles - and Microsoft is offering to send replacement units to customers
By: Michael Hatamoto | Gaming Consoles News | Posted: Sep 10, 2014 6:15 pm

If you have purchased a Microsoft Xbox One game console and think it is louder than it should be, Microsoft is willing to send out a replacement. It's unknown how many customers have complained, but it reportedly is a "small number" of systems - with a growing number of Xbox fans complaining about it, especially after launching in new regions.




"We have heard that a small number of Xbox One owners in some situations may hear a noise from the console that is too loud,", a Microsoft spokesperson recently confirmed. "While this does not affect the safety or functionality of the system, we're asking customers who believe they are experience this issue to contact Xbox Support. At the request of our customers, we are exchanging those consoles for new systems."


The louder Xbox One doesn't help entice consumers to purchase the console, which has steadily trailed the Sony PlayStation 4. Both devices were released last November, and are preparing for what could be a very competitive Christmas holiday shopping season. In September, Microsoft launched the Xbox in Chile, Colombia, Japan and sixteen other countries - with scheduled launches in Israel, China and Russia scheduled for later this month.


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