Competition is fierce in the car hailing app realm with Uber and Lyft among the two most popular firms in the market. Lyft is claiming that Uber is resorting to underhanded tactics in the effort to come out on top. According to Lyft, Uber employees have ordered and canceled over 50000 rides using the Lyft app since last October.
Some may think that only a couple employees are doing this, but according to Lyft over 177 Uber employees have booked and cancelled rides during that time frame. By booking and cancelling rides using the app, it reduces the avialbitiy of Lyft drivers. Presumably, that could make real riders looking for a Lyft ride look to Uber instead.
Lyft drivers also report that when the Uber workers do actually get in the car and ride, the rides are short and unprofitable. Lyft workers go so far as to say that the main crux of the ride isn't to get somewhere for Uber workers, but to try to talk the drivers into coming to work for Uber. Lyft says that the data was gleaned by cross-referencing a list of known Uber recruiters with cancelled Lyft rides.