E-ZPass customers in Massachusetts, New York and New Jersey are being warned of an email phishing scam from criminals claiming to be from the E-ZPass "Customer Service Center." The email subject is "Payment for driving on toll road," and informs customers that they have unpaid tolls.
The fake email has the following message: "Dear customer, you have not paid a toll for driving on a toll road. This invoice is sent repeatedly, please service your debt in the shortest possible time. The invoice can be downloaded here."
Security experts point out a couple of different problems with this email, including: bad grammar and the realization that an official summons wouldn't ask recipients to download an invoice. Furthermore, the real E-ZPass Service Center doesn't email customers regarding payment problems and other correspondence.
Here is what an E-ZPass agency spokesperson said: "We advise customers in receipt of this email not to open or respond to such a message. The safest thing to do is to delete the email."