Tech content trusted by users in North America and around the world
6,802 Reviews & Articles | 46,986 News Posts
Make us an awesome TweakTown wallpaper, win a Corsair Hydro H110i GT

Galaxy S4 catches fire, Nokia offers the guy a free Lumia smartphone

Nokia trolls Samsung by offering the guy who saw his Galaxy S4 catch fire, a free Lumia smartphone (NYSE:NOK,, KRX:005930)
| Mobile Devices, Tablets & Phones News | Posted: Dec 11, 2013 8:34 am

It wasn't long ago that a Galaxy S4 smartphone owner had his smartphone catch fire, where he took a video of it for proof, which you can watch below. Well, he contacted Samsung, who offered to swap the phone, but Samsung wanted him to remove the video, and agree to its terms, first.



Richard, the owner of the Galaxy S4, declined, where he put the terms and conditions Samsung sent him, on video, which is below.





Well, the story gets better, as Nokia came to the rescue, offering Richard a free Lumia smartphone, saying: "Let me send you a Nokia Lumia so you can experience how customer service should *really* work". Pow, right in the kisser, Samsung.




Related Tags

Got an opinion on this news? Post a comment below!
Subscribe to our Newsletter

Latest News Posts

View More News Posts

Forum Activity

View More Forum Posts

Press Releases

View More Press Releases