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Google and HP suspend Chromebook 11 sales over faulty charger claims

Faulty charging bricks overheating is the cause of yesterdays suspension of sales on HPs Chromebook 11
By: Charles Gantt | Laptops News | Posted: Nov 14, 2013 5:19 pm

Yesterday I reported on breaking news that Google and HP ordered the immediate suspension and shipping of all Chromebook 11 models in the US. The news was first broke by The Verge who received a tip from an insider at Best Buy, which ordered all of its stores to cease all Chromebook 11 sales and shipments immediately.




Today we are learning just what caused the Chromebook 11 sales to stop so abruptly. Yesterday Google and HP made a joint decision to pull the $279 Chromebook from retail shelves after it began receiving reports of the devices charging brick overheating. Google and HP have launched an investigation into the issue and are working with the Consumer Product Safety Commission to identify the best way to correct the faulty chargers. Google and HP will issue a statement and contact customers when a solution is found.


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