TweakTown
Tech content trusted by users in North America and around the world
6,091 Reviews & Articles | 39,110 News Posts

Amazon issues apology for Christmas Eve outage that affected Netflix

Amazon apologizes for the downtime that caused Netflix to go down on Christmas Eve

| Internet & Websites News | Posted: Dec 31, 2012 11:19 pm

On Christmas Eve, an issue with Amazon's cloud services caused a service disruption to customers on the East Coast datacenter. Netflix was one of the primary businesses affected by the disruption and left many users unable to watch movies. This came at a terrible time as many people were watching Christmas movies that evening.

 

TweakTown image news/2/7/27571_1_amazon_issues_apology_for_christmas_eve_outage_that_affected_netflix.jpg

 

"We want to apologize," Seattle-based Amazon said. "We know how critical our services are to our customers' businesses, and we know this disruption came at an inopportune time for some of our customers."

 

Cloud computing has been billed as a method to outsource data centers cheaply and reduce downtime. As these high-profile outages have demonstrated, moving into the cloud hasn't exactly prevented downtime for many of these services.

 

The outage apparently stemmed from an accidental deletion of data in a maintenance process. The data deleted from the Elastic Load Balancing service resulted in the downtime. At the peak, 6.8 percent of ELB load balancers were affected.

NEWS SOURCES:Bloomberg.com

Related Tags

Further Reading: Read and find more Internet & Websites news at our Internet & Websites news index page.

Do you get our news RSS feed? Get It!

Got an opinion on this news? Post a comment below!

Latest Tech News Posts

View More News Posts

Forum Activity

View More Forum Posts

Press Releases

View More Press Releases