It looks like one Sprint salesperson isn't going to be around for much longer, as a customer has asked a Sprint rep for the older iPhone 4 which was part of his free upgrade, where the rep has called the device "a piece of sh**".
The Sprint representative stated that the device breaks too easily, and is too small for most users. The rep instead recommended the Samsung Galaxy S III, to which the customer refused. Once he refused the S III, the rep went a few steps too far and told the man that his fingers were too fat to use on the iPhone, and that he would need a larger screen to use a smartphone properly.
Say what! The customer was pissed off enough to walk out of the store, where if it were me I'd be walking right up to the manager and demanding something far more serious than just walking out of the store.