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USA EditionYou are located: Home > All News > Mobile Devices, Tablets & Phones News > iPhone 5 purple haze on photos is 'normal' says Apple support

iPhone 5 purple haze on photos is 'normal' says Apple support

By: (more) | Mobile Devices, Tablets & Phones News | Posted: Oct 2, 2012 11:26 am

If you've got an iPhone 5 and have snapped some photos with the camera on it, you may have noticed a very annoying purple haze on some of your shots. Well, don't worry because according to Apple Support, that is "normal behavior" for the iPhone 5's camera.

 

iphone_5_purple_haze_on_photos_is_normal_says_apple_support

 

Yes, normal - as in, it's meant to happen and you shouldn't be worried about it. Gizmodo reader Matt Van Gastel had a response from the Apple Support team, where they said:

 

Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5′s camera.

 

Now, this is one of the biggest tech releases of all time, and with Apple having close to OCD when it comes to getting everything right, it seems they really missed the mark this time. Not only is Maps a catastrophe for the company, where they've even publically apologized - but now their support team is acknowledging the camera issues, and saying it's part of the design.


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