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ATi acknowledges Radeon 9700 AGP 8x problem

| Video Cards News | Posted: Sep 13, 2002 2:56 am

One of our readers sent me a link to the Rage3D forums where they say that ATi are fully aware of the Radeon 9700's AGP 8x problem and has a solution for those of you experiencing problems with their new graphics cards after what we reported on the problem yesterday a couple of posts below.

 

According to ATI, they are now receiving and testing these 8X AGP boards. They are ALSO finding the 9700 does not work at all or works intermittently at best on these boards. Engineering indicated most of the boards already shipped have this problem.

 

Solution: A new BIOS and some board revisions are now available that fix this problem. Call ATI Customer Service for help with the issue. At present, they will ship a replacement board that WILL work in SiS and VIA 8X, but they are also considering a BIOS flash solution for problem boards.

 

Customer Service and Engineering deserve a 10-1/2 for their wonderful handling of this issue. They are very concerned that it be corrected quickly. They also shared that most of their 8X validation testing was done with Intel's unreleased 8X chipset and that they are just now receiving shipping versions of the SiS and VIA 8X chipsets.

More information at the Rage3D Forums

 

Further Reading: Read and find more Video Cards news at our Video Cards news index page.

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