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Telstra pass the 100k mark for T-Hubs and T-Boxes

Telstra sell a huge chunk of T-Boxes, also improve customer service

| HT & Movies News | Posted: Sep 29, 2010 7:03 am

Today Telstra reported the company's performance for the 2010 - 2011 financial year, one of the golden goose in that report was that Telstra has sold around 100, 000 T-Box and T-Hub fixed phone tablet devices since they launched in June and April.

 

TweakTown image news/1/6/16941_13.jpg

 

100k may not seem like alot when held up against other similar devices (iPhones, iPads, Xbox 360's etc) but for a Telstra product, in this amount of time - it is definitely impressive. Specifically 64, 000 of both devices were sold in the first 2 months of this financial year - which in itself is impressive.

 

Telstra also announced a 6% increase in customer satisfaction scores and a 30% reduction in complaints to the ombudsman so far this year.

 

The new customer focused Telstra is looking like it's swinging things around and actually hugging customers, instead of rocking on a rocking chair with a shotgun in hand every time someone walks by...

 

NEWS SOURCE
Gizmodo.com.au

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