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Internode pwn in customer ratings

Internode comes out on top for customer satisfaction

| Internet & Websites News | Posted: Sep 27, 2010 5:40 am

Internode has come first for customer satisfaction according to a survey commissioned by Canstar Blue - which

 

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he survey commissioned by rating agency Canstar Blue measured customer satisfaction of each provider with respect to price, speed, reliability, support, billing, and download quota value for money.

 

Internode won 5 stars for all categories except support and price - which they scored 4 stars in. Other ISP's that scored favourably were iiNet, iPrimus and Westnet, all of which earned 4 stars overall.

 

Surprisingly, Telstra came in last - behind such cheap providers like Dodo and TPG - earning no more than 3 stars in each category.

 

Optus and AAPT were close, scoring 3 stars in all categories apart from download quotas.

 

NEWS SOURCE
Itwire.com

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