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Internode pwn in customer ratings

Internode comes out on top for customer satisfaction
By: Anthony Garreffa | Internet & Websites News | Posted: Sep 27, 2010 5:40 am

Internode has come first for customer satisfaction according to a survey commissioned by Canstar Blue - which




he survey commissioned by rating agency Canstar Blue measured customer satisfaction of each provider with respect to price, speed, reliability, support, billing, and download quota value for money.


Internode won 5 stars for all categories except support and price - which they scored 4 stars in. Other ISP's that scored favourably were iiNet, iPrimus and Westnet, all of which earned 4 stars overall.


Surprisingly, Telstra came in last - behind such cheap providers like Dodo and TPG - earning no more than 3 stars in each category.


Optus and AAPT were close, scoring 3 stars in all categories apart from download quotas.



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