Tech content trusted by users in North America and around the world
5,671 Reviews & Articles | 36,050 News Posts

Alienware turns on Diamond HD 3800 series failures

Declares unacceptable failure rates on SKUs

| Posted: Sep 24, 2008 5:19 pm

AMD AIB, Diamond Multimedia, is claimed to have shipped up to 20,000 AMD HD 3800 series SKUs, with design or manufacturing defects, according to this breaking story from TG Daily.


System integrator, Alienware, was adversely affected by the issues it experienced with Diamond Multimedia SKUs, earlier this year.


Further to this, we have received information from our sources, claiming, that the failure rate on Diamond ATI video cards was higher than Alienware's tolerance levels.


The two main problems with the HD 3870 X2 parts, in particular, are reported to have been artifacts in 3DMark and games such as Crysis, followed by BSOD occurrences following the installation of drivers.


Alienware troubleshooted the issue and of four SKUs used, it was able to reproduce the artifacting issue with one and, the BSOD issue with two.


Only one SKU tested did not exhibit either issue.


Alienware also claimed to have experienced issues with other Diamond SKUs too and whilst Diamond Multimedia itself has refuted the claims, it has confirmed that, what it terms as an 'isolated problem', did affect one system integrator, earlier this year.


We'll keep you updated on this story, if and when, more information transpires.


Related Tags

Further Reading: Read and find more news at our news index page.

Do you get our news RSS feed? Get It!

Post a Comment about this news

Latest Tech News Posts

View More News Posts

Latest Downloads

View More Latest Downloads

TweakTown Web Poll

Question: Did EA kill the Battlefield franchise with the terrible BF4 issues?

Yes, Battlefield is doomed

No, Battlefield will live on strong

I'm not sure, but I know EA needs to improve its game

or View the Results

View More Polls

Forum Activity

View More Forum Posts

Press Releases

View More Press Releases
Get TweakTown updates via Facebook!
Just click the "Like" button below