Introduction Many of you will know that the majority of our staff are based in Australia. Over the last few years many Taiwanese companies have opened offices in our country to cater for the growing Australian computer market. Their offices handle marketing and sales within Australia but most importantly for the end-user, they offer service and repairs. With the Taiwanese companies having offices based right here in Australia, end-users can be assured quick turn around time on having their computer parts either repaired or replaced... much quicker than having the parts shipped back and forth from overseas. There are a half a dozen Taiwanese companies with offices in Australia and the number is growing as the importance of the emerging Australian market is realised. MSI and Kingmax have been in the country for some time, ASUS invested millions not too long ago and next on the list is GIGABYTE who also believes in the Australian market so much so to also invest millions of dollars in our country. Mr. Alan Chen, the main man in charge of GIGABYTE Technology Pty Ltd was kind enough to let us inside their Melbourne service center which employees about 10 staff (engineers, tech support and warehouse) to take a close look at their operation and just exactly what goes on inside. Armed with digital camera, we visited their office last week and will show you in pictorial form just what is involved in repairing a motherboard from start to finish.