In order to keep the upcoming NAS reviews from Synology from becoming 20+ pages we write NAS software and firmware articles like this to refer back to. Articles like this also give readers a chance to see the software before purchasing a product.
Synology, QNAP and Thecus make up the 'Big Three' in the NAS market today and all three companies provide virtually the same features. Enabling and configuring the features is a different story, everyone has a different interface and method. We can't really say that one method is better than another since for the most part it is all the same features and functions. What we can say is that some users will relate to a layout better than others.
Synology's software is a lot like a desktop and is easy for Windows users to learn. Some of the features are tucked away in a system of menus, which isn't always ideal for power users who want to get to a certain feature quickly. It's like needing to go to the Control Panel in Windows to change the user password. The icon based menu system does keep everything tidy so you are not presented with every option at the same time.
In the next few days we'll have a review of the Synology DS412+ online and take a close look at the hardware side of Synology.