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IBM GXP Problems: The Truth Exposed and Possible Fixes - IBM GXP Problems: The Truth Exposed and Possible Fixes - Page 3

For months now users of IBM manufactured hard disk drives based on the Deskstar 60GXP and 75GXP models have been experiencing substantial frequent fail rates and data loss - Cameron "Mr.Tweak" Wilmot recently fell victim himself and suggsts what the problem may be, and possible solutions!

| Editorials in Storage | Posted: Feb 12, 2002 5:00 am

Cooling - What a difference!

 

Let me give you an example of the cooling issue. As I mentioned earlier, I have two 60GXP 60GB drives. One is mounted permanently in a removable HDD rack, which has it's only cooling for the drive. On the other hand, the other 60GXP 60GB drive was mounted two bays above my floppy disk drive, with no cooling for the drive. The drive without any cooling failed a month after it's initial usage, and it wasn't even my Master drive. The "Click of Death" sounds have been haunting me ever since the drive started failing just recently, nothing software based I could do would remedy the problem.

 

In the past with drives from such companies as Seagate, Maxtor and even older IBM drives I haven't used cooling nor found the need to - They've either been slower 5,400RPM and 7,200RPM drives and hadn't had any problems with excessive heat related issues. With this said, it seems the newer 60GXP and 75GXP drives need at least some cooling and air flow surrounding them to operate reliably; at the very least I recommend air flowing underneath the drive passing the chipsets. However, a HDD cooler would defiantly be the way to go and highly recommended - One of these racks from CoolerGuys will more than suffice.

 

It's important to note that not once did IBM recommend or have any mention remotely similar to that of any additional cooling required for these drives in their extensive Installation and Reference Manual for the 60GXP or 75GXP line of drives found on their website.

 

This is truly of grave concern. Not all ATX cases manufactured have adequate cooling to keep these powerful and hot IBM drives operating in an environment cool enough, no pun intended. Remember, it is not as if all computer stores and retailers alike are going to be clued in to the fact they need to be supplying IBM drives with HDD coolers or additional cooling within their cases for their customers. This applies especially so for AMD Athlon based systems where cases can act just like an oven (with no case fans), more so with mid-tower cases where everything is packed in and airflow is reduced compared to larger cases. IBM must address this problem immediately before more victims are claimed.

 

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