TweakTown
Tech content trusted by users in North America and around the world
5,935 Reviews & Articles | 38,244 News Posts

Telstra Broadband - The Facts Revealed - Telstra Broadband - The Facts Revealed - Page 6

According to recent surveys, more Australians use Telstra BigPond than any other Internet provider. Providing a large range of dialup, cable, ADSL and satellite plans to choose from - it's no wonder that they enjoy this large market share. But unfortunately for their consumers, things have taken a turn for the worse. Read on as Jon "Albinus" Albiez tells us all the facts we need to know!

| Editorials in Mobile Devices | Posted: Jan 26, 2002 5:00 am

An interesting development...

 

A recent ZDNet Australia poll was conducted, with the question "Does Telstra's BigPond Internet service provide value for money?" At one stage 25 people said "no" and one person said "yes". After just half an hour, 287 people had answered "yes". This was very strange, since Telstra is viewed as poor value for money almost universally.

 

ZDNet had a trick up their sleeves. Their logs showed a "bot" was set to answer "yes" once a second. The IP address was 203.18.114.238, which belongs to Telstra's Internet Managed Services section. When confronted with this, Telstra's official response was to admit responsibility, adding "It's not a Telstra endorsed initiative".

 

Sure, like people will believe that. Just to back this up, ZDNet replaced the poll the next day with one asking "Should Telstra compensate its customers for regular service interruptions?" Once again, this "bot" swung into action again, racking up a huge vote in Telstra's favour. Personally, for a majority government owned organisation, I find this appalling. Governments and their associated bodies should be publicly accountable in my opinion, and this just further erodes public confidence in Telstra.

 

Conclusion

 

I hope this article has revealed the dark side of Australian broadband. It was intended to present the facts to all, without the marketing mumbo-jumbo. Hopefully when consumers are better educated about their broadband options, they can choose wisely.

 

Providers mentioned in this article

 

Telstra BigPond Internet Services, http://www.bigpond.com

 

Optus@Home, http://www.optushome.com.au

 

Netspace Online Systems, http://www.netspace.net.au

 

XiS, http://www.xis.com.au

 

AlwaysONLINE, http://www.alwaysonline.net.au

 

Online Resources which assisted in my research

 

Whirlpool, http://www.whirlpool.net.au

 

ZDNet Australia, http://www.zdnet.com.au

 

The Register, http://www.theregister.co.uk

 

Right of Reply

We at TweakTown openly invite the companies who provide us with review samples / who are mentioned or discussed to express their opinion of our content. If any company representative wishes to respond, we will publish the response here.

Further Reading: Read and find more Mobile Devices content at our Mobile Devices reviews, guides and articles index page.

Do you get our RSS feed? Get It!

Post a Comment about this content

Latest Tech News Posts

View More News Posts

TweakTown Web Poll

Question: Facebook's acquisition of Oculus VR will...

Improve Oculus Rift Development

Hamper Oculus Rift Development

Completely destroy Oculus Rift Development

Let's wait and see, I'm not sure

or View the Results

View More Polls

Forum Activity

View More Forum Posts

Press Releases

View More Press Releases